Effective Date: 8/7/2024
1. Introduction
Welcome to True Colors Wash and Fold ("True Colors Wash and Fold", "we", "our", "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and disclose information about you when you use our services.
2. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, physical address, and payment information.
Service Information: Details about the laundry services you request, preferences, and any special instructions.
Usage Information: Information about how you interact with our website, app, and services, including IP address, browser type, operating system, referring URLs, and page views.
3. How We Use Your Information
We use the information we collect to:
Provide, maintain, and improve our services.
Process your transactions and manage your orders.
Communicate with you about your account, orders, and updates.
Personalize your experience with our services.
Conduct research and analysis to improve our services and customer experience.
Send you marketing communications, if you have opted in to receive them.
4. Information Sharing and Disclosure
We do not sell your personal information to third parties.
We may share your information with:
Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, delivery, and customer support.
Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or respond to lawful requests.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no internet or email transmission is ever fully secure or error-free. Please keep this in mind when disclosing any personal information to us via the internet.
6. Your Choices
You have the following choices regarding your personal information:
Access and Correction: You can access and update your personal information by logging into your account or contacting us directly.
Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in those communications or by contacting us.
Cookies: Most web browsers are set to accept cookies by default. You can choose to set your browser to remove or reject cookies. However, some features of our services may not function properly without cookies.
7. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the effective date.
9. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
True Colors Wash and Fold Laundry
Phone: 720-282-9491
Email: [email protected]
Located: Sunny, Denver, Colorado